When should I arrive for my appointment?
We ask that you arrive 15 minutes before your scheduled time. This allows you to get comfortable and fill out the appropriate paperwork if needed before your service.
Are children welcome in your salon?
We do welcome appointments for children. If the child does not have an appointment, we ask that they are not left unattended at any time and they should not accompany you on appointments that take longer than 45 minutes. Please keep in mind that waiting space is limited and strollers do not fit in the styling area.
My regular stylist/therapist is not available, is it ok to book with someone else?
Absolutely. Here at Ambiance Salon we are a true team atmosphere. All of our employees are trained at the same level and are completely comfortable working on all of our guests. Our employees are not paid by commission, so changing around does not affect their pay. We think it is a great idea to become familiar with more than one employee, so that your needs are always met.
Should I tip after my service?
Tipping is not expected but it is appreciated if your service was up to your standards. If you would like to tip, you may do so in cash or credit card when you are checking out.
What forms of payment does Ambiance Salon accept?
We accept cash, Visa, AmEx, Discover, MasterCard, and Aveda gift cards.
What is the $2 Eco-Fee that shows up on my receipt?
Ambiance Salon is a certified Green Circle Salon which is a special recycling/repurposing program that ensures hair, foils, color tubes, plastics, papers, and chemicals are diverted out of our landfills and water systems. That is 90-95% of our salon’s waste! That’s right! Even the hair we sweep from the floor is repurposed. Hair can be used to help clean up oil spills, as a gardening tool to keep away rabbits, deer, etc., as well as a natural fertilizer as it decomposes and we are proud to be a part of this Green Initiative to Revolutionize the Industry. The $2 fee goes towards maintaining this program.